Refund Policy

1. Merchant of Record

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

2. Refund Eligibility and Timeframe

We offer a 14-day refund policy.

If you are not satisfied with your purchase, you may request a refund within 14 days of your original transaction date.

Refunds are processed in accordance with the policies of our merchant of record, Paddle.

3. How to Request a Refund

To initiate a refund request, please contact our support team within the 14-day window at [email protected].

Alternatively, because Paddle is the Merchant of Record, you can directly contact Paddle's buyer support or look up your transaction by visiting https://paddle.net.

4. Chargebacks and Payment Disputes

If you experience any billing issues, we encourage you to contact us or Paddle support first so we can assist you.

5. Billing Errors

If you experience a billing error, such as a duplicate charge, please contact us or Paddle immediately. We will promptly investigate and refund any erroneous charges.

6. Contact Us

If you have any questions regarding your account credits, billing configuration, or this Refund Policy, please contact us at: [email protected].